Privacy Policy

When you register as a user and/or use the website, Bikeshare collects and processes

  • in the capacity of both processor and data controller - information about you and your use of Bycyklen. Bikeshare considers the protection of your personal data a very serious matter and therefore wishes to state clearly how it processes your personal data.

Here you can read about what type of personal information Bikeshare collects, for what purpose it uses the information, how long it retains the information and how it shares the information with others:

What personal information does Bikeshare collect?
Bikeshare records your name, your email address, your personal address, and other information related to the creation of your account or use of city bikes.

For what purpose does Bikeshare use your personal information?
Bikeshare uses your personal information to process your order, process claims, send newsletters and contact you if you so request. In addition, they use the information to improve their service, and also for statistical purposes.

When you register as a user, you agree to receive targeted information from Bikeshare on service and traffic information. You also consent to using data from bike rental to give you personal advice on the rental of city bikes and the benefits of using the scheme.

Data about your purchases are not used for any other purposes or sent to partners or other parties.

Does BikeShare pass on your personal information to others?
Bikeshare will in some cases share your personal information Personal information is shared with the purpose of providing the service requested by the user. It may be shared to aid cooperation and coordination with Bikeshare’s partners, who may require Bycyklen user information.

Your personal data may, for example, be disclosed:

  • to Bikeshare’s suppliers who support Bikeshares business (e.g. suppliers of services, technical support, delivery services and financial institutions)
  • in connection with the sale, assignment or other transfer of the contents of;
  • if required for legal reasons

In case of business expansion, Bikeshare may sell or buy companies or assets. Personal data collected with reference to this Privacy Policy will then be handed over to these companies.

For how long is the user information stored?
Bikeshare stores your personal data for as long as necessary to provide the service you have requested or for as long as required by applicable law. After this time, your information is deleted.

What safety precautions does Bikeshare take?
Bikeshare uses technical and organizational safety measures to protect your personal data against manipulation, loss, destruction or access by unauthorized persons. Bikeshare’s safety procedures are regularly revised in line with technological development.

What rights does the user have according to personal law?
You have the right to obtain information about the processing of your personal data and you may request Bikeshare to correct, block or delete personal data that is incorrect. You can edit your personal profile on You also have the right to request that your personal information not be used or transferred to third parties for commercial or statistical purposes.

If you are concerned about Bikeshare processing your personal data, you can make a complaint to the Data Protection Agency.

Can Bikeshare change the privacy policy?
Bikeshare has the right at any time to make changes to this policy. You should, therefore, visit this page periodically to check if there are any changes. You can see that changes have occurred if the date on the bottom of the page has changed since the last time you visited it. By continuing to use/visit the website you agree to these changes.